| DEFINITION: A loud bang or thump that can usually be felt and/or heard when the vehicle is driven over bumps. This condition is commonly noticed when the vehicle trim height is too low. |
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| 1 |
Did you review the Suspension General Diagnosis Symptoms and perform the necessary inspections? |
Go to Step 2 |
Go to Symptoms - Suspension General Diagnosis |
| 2 |
Verify that the suspension bottoms. Does the vehicle operate normally? |
System OK |
Go to Step 3 |
| 3 |
Inspect for vehicle overloading and correct the overloading condition as necessary. Vehicle Certification, Tire Placard, and Anti-Theft Label Did you find and correct the condition? |
Go to Step 6 |
Go to Step 4 |
| 4 |
Inspect the following components: Strut and Shock Absorber Inspection Rear Shock Absorber Inspection Shock Absorber, Shock Absorber Component, or Spring Replacement - Left Side - Front Shock Absorber, Shock Absorber Component, or Spring Replacement - Right Side - Front Shock Absorber, Shock Absorber Component, or Spring Replacement - Rear Did you find and correct the condition? |
Go to Step 6 |
Go to Step 5 |
| 5 |
Inspect the vehicle trim height. Trim Height Inspection Did you complete the trim height inspection procedure? |
Go to Step 6 |
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| 6 |
Operate the vehicle in order to verify the repair. Did you correct the condition? |
System OK |
Go to Step 3 |