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Verify the customer complaint |
Test the vehicle on a shop hoist or road test. It may be necessary to compare to a like vehicle to determine if an issue is present. |
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DTCs are present |
Confirm and repair the condition that set DTC. Diagnostic Starting Point - Vehicle |
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Loose, worn or damaged outer tie rod ends. |
Lubricate the outer tie rod ends. Inspect the outer tie rods. Steering Linkage Inspection |
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Loose, worn or damaged inner tie rod ends. |
Inspect the inner tie rods. Steering Linkage Inspection |
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Loose, worn or damaged ball joints. |
Inspect the ball joints. Lower Control Arm Ball Joint Inspection |
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Loose, worn or damaged upper intermediate steering shaft. |
Replace the upper intermediate steering shaft. Upper Intermediate Steering Shaft Replacement |
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Loose, worn or damaged intermediate steering shaft. |
Replace the intermediate steering shaft. Intermediate Steering Shaft Replacement |
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Loose, worn, fluid leaks or damaged electric belt drive rack and pinion steering gear bushings. |
Replace the electric belt drive rack and pinion steering gear. Electric Belt Drive Rack and Pinion Steering Gear Replacement |
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Noise at the steering column. |
Inspect fasteners and tighten, if necessary. Steering Column Replacement Replace the steering column. Steering Column Replacement |
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Noise at the electric belt drive rack and pinion steering gear. |
Inspect fasteners and tighten, if necessary. Fastener Specifications |
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Noise at the electric belt drive rack and pinion steering gear. |
With the intermediate shaft disconnected, use a wrench to rotate the steering gear input shaft from the left of center to the right of center. If the power steering assist motor damage is identified, replace the power steering assist motor. Electric Belt Drive Rack and Pinion Steering Gear Replacement |
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